Culture Change

D’Arcy Vanderpool and Associates is the consulting team that brings you organizational transformation through leadership development. Actualizing an organization’s vision requires a culture analysis and corporate coaching program guiding the top three to five levels of management, through one to three years of structured weekly coaching sessions and periodic leadership development training workshops. Weekly teambuilding and additional trainings move the transformation to all employees of the organization.

Actualizing the organizational vision means transforming the leaders and employees of an organization to be able to transcend their own performance limits, creating breakthroughs in leadership, quality, operating results and profitability. The model used by D’ArcyVanderpool and Associates integrates individual and organizational change strategies at each management level through coaching relationships with individual client managers and consultations with the CEO. Mentoring or coaching relationships are a prerequisite for systemic transformation.

During the culture transformation process, the organization’s tasks at all levels are to internalize a higher vision about its potential and how it will conduct business, adopt new values for relating to customers and to each other, demonstrate a leadership style that supports and continually extends the vision, and show dramatic and consistent improvement in bottom line performance.

In directing the organization toward actualizing its business vision, the D’Arcy Vanderpool and Associates team outlines stages of culture development. Close attention is paid to how each stage of the transition is perceived within the culture. Through these perceptions, we then understand how the organization is impacted. This helps determine how to manage each stage of the transition.

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TESTIMONIAL

D'Arcy and her team of coaches provided services to our agency...of approximately 115 employees... (when we merged from two agencies) for approximately 15 months... The services provided consisted of individual executive coaching for the department's management team and also included monthly training sessions for the entire group...

I was certain that our employees would experience an adjustment process, which inherently comes with any major organizational culture change. Similarly, I knew that without access to, and understanding of, the tools available to our employees to effectively deal with such change, the merger would be, at worst, a disaster, and at best, the creation of a mediocre agency, ill equipped to adequately serve the public.

Ms. Vanderpool and her team certainly had a daunting task placed before them... They were asked to take a group of individuals (many of whom would transition out, and others in, during the process -- not making their jobs any easier) who had little or no management training, and were coming from an under funded, understaffed, and under managed organization, and create a cohesive, innovative, respected, professional management team. No doubt adding to the challenge -- my expectations were high.

D'Arcy served as my personal coach. From an individual perspective, I can say that D'Arcy served as both a sounding board (which is often difficult to access as the leader of an organization) and a prompter of thought, without providing unsolicited advice, which I both respect and appreciate. My personal experience was certainly a positive one.

From a broader perspective, my expectations were met, as well. I could write volumes concerning the experiences of our team over the past year, but I will not. I will say that when I now use the word "team" to refer to our group, I use it truly in the manner with which it was intended and I also include D'Arcy and her colleagues as part of that team.

It would be misleading to suggest that there have not been many challenges and hurdles along the way. If our organization, both as individuals and as a team, did not experience these challenges, I would question the need for the kind of coaching I was seeking for our management team in the first place. That said, we have grown as a management team by orders of magnitude over the past year, and I do not hesitate to suggest that that is, in part, due to the efforts of Ms. Vanderpool and her colleagues. In fact, I will be placing a contract renewal before our elected board for consideration....

Christine Robinson, Director
Department of Air Quality Management
Las Vegas, Nevada

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